Frequently Asked Questions
We offer free and fast shipping throughout the United States and Australia.
For the United States, orders are shipped from our warehouse in Ohio, with standard shipping via USPS.
For Australia, orders are shipped from our warehouse in Melbourne with standard shipping via Australia Post.
Delivery times in both countries are approximately 7 business days.
The Future Youth LED Light Mask is a premium light therapy device that delivers proven results. If you are not happy with the results you are getting within 60-days, just let us know by using the Contact Form on this website and we will provide you with a full refund of the purchase price.
To be eligible for a refund:
- You must make your request for a refund within 60-days or your order being delivered, as per the tracking number assigned to your delivery.
- Once your request has been received and acknowledged, you will be provided with a return shipping address and you are required to return your purchase in the original box that it came in, with all the parts and components (the user manual, remote control, etc).
- You will have 30 days from the time your refund request is acknowledged to return your order. The shipping expenses to return the order will be at your cost.
- The product must be in excellent condition when it is returned. Returns will not be accepted if the product has been damaged or is in a state of disrepair.
The Future Youth LED Light mask is built with premium materials and to the highest possible standard. For this reason, we offer a lifetime warranty on your purchase. Specifically, if for any reason your purchase is broken, malfunctioning or not performing as it should, we will either replace or refund your purchase.
To submit your warranty claim, simply let us know bu using the Contact Form on this website and provide the details of your claim.
At our discretion, we will either replace or refund your purchase.
This warranty does not cover the following:
- Wilful neglect or damage
- Commercial use of the product
- Buyers remorse (beyond the 60-day money back guarantee period)
- Normal wear and tear
LED light therapy is the perfect way to amplify your daily skincare routine and for best results, we recommend consistent use over 8-12 weeks.
While you can use the mask anytime you want, many of our customers find it the easiest and most relaxing when the mask is used laying down just before bed. Not only does this help you to relax with the soothing skincare benefits of LED light, but it also helps to ensure that using the mask becomes a part of your new night-time ritual.
To use the mask, follow these steps:
1. Remove any makeup and use a cleanser to wash your face thoroughly.
2. Apply any of your favorite serums to your face. We highly recommend using either a hyaluronic acid or Vitamin C serum as the LED light works perfectly in conjunction with these serums and amplifies their benefits.
3. Place the mask over your face and adjust the elastic head strap until you are in a comfortable position. To be most comfortable, we recommend laying down on a bed or lounge, so that you can be the most relaxed.
4. Pick your favorite color setting for your particular skin concern. Red light works best for anti-aging, wrinkle reduction and skin rejuvenation. Blue light works best for acnes and inflammation. Green light works best to sooth your skin and reduce age spots and pigmentation.
5. Lay back and relax as you let the mask and the LED light do the work.
Not all LED light therapy devices are the same. In order to be effective, an LED treatment must be calibrated to very specific nanometer wavelengths whilst also having enough intensity (joules per cm2) in order to trigger the desired reactions in your skin. Most LED devices on the market just simply do not achieve this.
The Future Youth LED Light Mask uses 165 clinical grade LED lights in order to ensure an esthetician grade treatment. We are so confident that you will love the results from using our LED light mask, that we offer a no questions asked 60-day money back guarantee.
Our mask has been ergonomically designed and comes with built in silicon eye protection, as well as a chin holder that ensures the mask sits just off the surface of your skin. This design means that there is plenty of air circulation without the need for mouth or eye holes. The other benefit this provides is that we are able to fit more LED lights on the mask and cover more surface area of your skin. This in turn means better results for you.
LED light treatment works best when it is incorporated as part of your regular skincare routine. When used regularly, most people will begin to see results after just a few weeks with significant results achieved in approximately 60-days.
While it is not essential to combine your LED light treatment with one of these serums, we do highly recommend it. The reason is that the LED light helps to amplify the benefits that your receive from both hyaluronic acid and Vitamin C serums, which then means better results for your skin overall.
LED light treatment is non-invasive, has been used for over three decades and has been extensively studied and trialled. It is safe for all skin types and you should feel confident using the Future Youth LED Light Mask knowing that it has contains no UV rays (or anything else harmful to your skin) and has been tested against international safety standards such as CE and ROHS.
We do however recommend that if you are using a retinol based cream (which can increase your sensitivity to light) in your skincare routine, then you only apply this cream after your LED light treatment, as this will ensure that the LED light does not interact with the retinol.